You can think of the templates that you can choose from a starting point. Everything on the letter is editable and you can add or remove whatever content you think would suit the person reading the letter. The more customization the more believable it will be!
Envelope and Shipping Address
The envelope will be addressed to the name given in the create a letter page (not the one in the shipping information page during the checkout process). The envelope will be mailed directly to the recipient using the shipping address provided.
The final deadline for making an order is the 10th to ensure the letters arrive before Christmas. All orders placed before Nov 29th will be shipped on Nov 29th. Afterwards, the letters will be shipped immediately after the order have been placed. Expect a delivery time of 5 business days within Canada and 7 business days in the US.